At XENMAG, we provide digital marketing services, which are intangible and delivered electronically. As a result, no physical shipping is required. Below are the key aspects of our service delivery:

1. Service Delivery Timeline

• Once payment is confirmed, our team will initiate the project as per the agreed timeline.
• The estimated delivery time depends on the nature of the service, such as SEO, PPC, content marketing, or social media management. Specific timelines will be discussed during onboarding.
• Clients will receive regular updates via email or their dedicated project dashboard.

2. Access to Digital Deliverables

• Any reports, marketing assets, or digital content will be shared via email, cloud storage links, or project management platforms like Google Drive, Trello, or Slack.
• Paid advertising campaigns will be managed directly from the respective platforms (Google Ads, Meta Ads, etc.), and clients will be given access where applicable.

3. No Physical Shipping

• Since we offer digital services, there are no shipping fees or physical product deliveries.
• All communications and assets will be shared electronically.

4. Support & Queries

For any questions about the status of your project or service delivery, please contact us at contact@xenmag.com.